Vertagear Reviews

Vertagear offers a range of gaming chair models with prices starting from $250 to $700. The SL2000 gaming chair, which can be found in 12 different colors, is priced at $280, down from its original price of $350. The PL4800 model, known for its high-end comfort and features such as 4D armrests and brilliant lower back support, is priced at $580. These prices reflect Vertagear's commitment to providing ergonomic and comfortable gaming chairs with various features tailored to the needs of gamers and professionals alike.

Vertagear.com offers a variety of payment methods to accommodate customers' preferences. Customers can complete their purchases using bank transfer payments directly to Vertagear's account. For those who prefer online transactions, InternetBanking payment options are available with domestic ATM cards, connected to the payment gateway. Additionally, MOMO Wallet payment is supported, providing a convenient mobile payment solution. It's important to note that credit card transactions incur a merchant transaction fee, which is 3.5% for Visa/MasterCard and Discover, and 4.0% for American Express, with an additional $10.00 transaction fee.

Vertagear.com's Return Policy allows for returns of most new and unopened items within 30 days of delivery for a full refund. Products must be in brand new and unused condition, and returned in the original box and packaging. Opened items are subject to a 15% restocking fee, which may be reduced based on the condition of the return. The Shipping Policy states that customers are responsible for shipping costs to return the defective item for repair or replacement. Once the item is repaired or replaced, Vertagear will ship it back to the customer at their discretion. For non-defective or undamaged returns, the customer is responsible for the return shipping fee. This includes situations where a delivery is refused without inspection, a delivery appointment is missed, or a non-defective product is returned.

Apart from the acclaimed 800 Series gaming chairs, Vertagear's popular products include the Racing Series S-Line SL2000, known for its wide backrest offering a relaxed and less restrictive feel. The PL4500 and SL5000 models are also sought after, especially when paired with the RGB LED Upgrade Kits for a customizable aesthetic experience. The HygennX line, featuring patented coffee ground nanotechnology for odor control, is another highlight. The patented “Slide-in” hardware system is praised for its effortless assembly process, making Vertagear's products user-friendly and highly regarded in the gaming community.

Vertagear's Return Policy allows for returns of new and unopened items within 30 days of delivery for a full refund. Products must be in brand new and unused condition, and returned in the original box and packaging. Opened items are subject to a 15% restocking fee, which may be reduced based on the condition of the return. The Shipping Policy states that customers are responsible for shipping costs to return the defective item for repair or replacement. Once the item is repaired or replaced, Vertagear will ship it back to the customer at their discretion. For non-defective or undamaged returns, the customer is responsible for the return shipping fee. This includes situations where a delivery is refused without inspection, a delivery appointment is missed, or a non-defective product is returned.

Vertagear offers a 10-year warranty for the steel frame and up to 5 years for chair parts (not including natural wear of PVC or fabric).

Customers should remove the red protective cap on the gas lift before assembly as instructed in diagram 2b of the manual.

Requests to cancel or amend an order must be made by email as soon as possible before shipment. Canceled orders will incur a minimum of $20.00 in cancellation fees. A minimum of 20% "restocking fee" will be assessed on any order canceled after 24 hours or where the credit card transaction is declined.

The chair must be returned within 30 days of delivery date, be in brand new and unused condition, and be in the original box and packaging material.

Customers can initiate a return for most new and unopened items within 30 days of delivery for a full refund. However, shipping and handling charges are not refundable, and all open item returns are subject to a 15% restocking fee. The restocking fee will be reduced or waived based on the condition of the returned item.